Can I Change My Home Loan Servicer

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Three Veterans United help team professionals

Often Asked Questions

What is the divergence between VA eligibility and loan approval?

An active fellow member of the military or a Veteran of the armed forces may exist eligible for VA benefits. The Department of Veterans Diplomacy determines eligibility for the VA Loan programme. Loan blessing is adamant by a lender and primarily based on your income, debts and credit history. It is possible to be eligible for a VA loan but not approved for financing and vice versa.

What can I exercise to aid my loan close on time?

It'due south important to check MyVeteransUnited regularly and complete all tasks equally quickly as possible. Contact your Loan Officer right away if y'all expect a change in your employer, hours worked or salary/hourly rate. Avert taking on boosted debt such as opening a new credit card, purchasing a vehicle, or putting furniture on a payment plan until after your dwelling has closed.

Why is it of import to get a Preapproval letter before shopping for a abode?

Your Preapproval letter shows real estate agents and sellers that you're a serious buyer. It is customary for your Preapproval alphabetic character to exist attached to any offer that you lot're submitting. Once issued, y'all're able to customize your Preapproval alphabetic character to include a specific dollar amount and the property address through MyVeteransUnited.

Why exercise I have to provide more documents after I've been preapproved?

Once you're under contract, it's normal for Underwriters to enquire your Loan Squad for additional documentation. Their job is to conspicuously report that the borrower and dwelling run into all VA guidelines. Information technology is usually much more in-depth than your Preapproval. When a job requires additional documentation or clarification, it we be updated on your To-Do List within MyVeteransUnited.

Who's calling me from the phone number 573-876-2600?

Calls from Veterans United Home Loans volition show on your phone as coming from the phone number 573-876-2600. If you would like to exist removed from our phone call queue or have whatever other questions, dial +i-800-212-5200, and our Client Abet team will provide immediate assistance.

What is the departure between closing costs and a down payment?

The money a heir-apparent puts toward a down payment becomes instant equity (the portion of the home's value that y'all own) while closing costs cover fees and services for the work performed by the lender, title agent, and to establish revenue enhancement and insurance escrows. The seller may embrace some or all of these costs, or they become the responsibleness of the heir-apparent. Your lender will estimate endmost costs for you; however, exact numbers are usually not determined until final loan approving, just before settlement.

What can I do if my appraisal comes in low?

A lender cannot finance a loan in a higher place what a real estate appraiser determines the value to exist. Often a seller will lower their sales price to match the appraised value but information technology is possible to file an appeal with the VA in the event of a low appraisal. This method does not ordinarily lead to a significant modify of the original appraised value. Equally a buyer, you as well have the right to pay the difference across the appraisement value, negotiate with the seller, or walk away from the holding.

How practice I pay my monthly mortgage payment?

If your mortgage is being serviced by Veterans United Home Loans, sign in to MyVeteransUnited or call i-888-300-7545.

If Veterans United is non servicing your loan, please contact your servicer for instructions.

What if I have boosted questions about the servicing of my loan?

Call 1-855-217-0772 to speak with a specialist about questions regarding the serving of your loan. Notices of error, formal complaints, requests for data or other qualified written requests may exist sent to:

Veterans United Domicile Loans
Attn: Customer Abet
1400 Veterans United Dr.
Columbia, MO 65203

If your loan is serviced by Mr. Cooper or Cenlar on behalf of Veterans United Home Loans, you lot may ship a Qualified Written Request to:

Mr. Cooper:
PO Box 619098
Dallas, TX 75261-9741

Cenlar:
PO Box 77423
Ewing, NJ 08628

What hours is Veterans United Home Loans open?

Private loan specialist hours may vary, only we accept representatives available 24/7 to reply any questions you may have. Feel free to call someday at 1-800-844-5560.

Message about April 24 payment processing outcome for homeowners whose loans are serviced by Mr. Cooper on behalf of Veterans United

On April 24, some of our customers whose loans are serviced past Mr. Cooper on our behalf had their bank accounts debited incorrectly. This payment processing issue was not a security breach. Personal data was not compromised.

All unauthorized charges have been or are being corrected, and customers volition non be responsible for whatsoever fees or negative fiscal impacts this has caused. Customers will be reimbursed for whatsoever financial loss beyond what their bank will comprehend.

We sympathise how frustrating unauthorized deductions tin exist, and we take the security of these transactions seriously.

Phone call 855-683-3101 for more information.